Extended Service Agreements
Maintain consistency and uptime with an extended service agreement. From standard packages to full customized offereings, OneSourceSM Laboratory Services has a plan to fit your needs. Most plans include:
- Parts, Labor, and Travel
- Rapid Response
- Performance Validation*
- Preventative Maintenance*
* Can be purchased separtely and may not be available on all service plans.
On-Demand Repairs
Any time the need arises, OneSourceSM service engineers and applications scientists are just a phone call away. Turn to the leader in instrument repair for all of your on-demand instrument repair and applications support needs.
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Preventative Maintenance
Sixty years of global instrumentation experience has shown us that routine "tune-ups", including thorough inspection of all operating functions, can reduce downtime and extend the life of your instruments. Preventative maintenance visits can easily be scheduled in a way that minimizes any disruption to your lab.
Upgrades
During the life of your instrument, upgrades of the software and/or hardware may become available. Our service engineers are trained to install upgrades and are happy to discuss the details with you should the need arise. To ensure that you continue to benefit from the latest technology, our comprehensive trade-up program helps you to make the transition from an older instrument to a newer one with minimal disruption.
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