Service Plans for Labs of All Sizes

The Right Service Plan
for Your Needs

At OneSource, we never lose sight of the fact that every lab is unique. That's why we offer four service plan types globally, three standard plans and a custom plan, to help meet the different needs of different customers.

The Comprehensive Service Plan
  • Our fastest response and most inclusive plan for laboratories that require maximum uptime.
The Basic Service Plan
  • Our most popular option, ideal for laboratories looking to balance productivity improvement and cost control.
The Repair Service Plan
  • Our extended warranty option for laboratories looking for an affordable way to protect against unbudgeted instrument repair costs.
OneSource Custom Service Plans
  • Infinitely customizable plans, built specifically around your individual requirements.

Affordable Laboratory Protection

Multi-vendor service plans from OneSource Laboratory Services offers the ideal balance of cost control and laboratory productivity protection.

Every multi-vendor service plan we offer provides:
  • Fixed laboratory maintenance and emergency repair costs
  • 100% of parts, labor, and zone 1 travel coverage
  • Faster service response than our non-service plan customers
  • Coverage for a wide range of technologies and manufacturers
  • Flexible payment terms

COMPREHENSIVE
Maximum Uptime
BASIC High Performance Assurance
REPAIR Managed Expense
OPTIONS
Premium Qualification Solutions IQ/OQ & OQ (IPV)
Optional
24-Hour Response
Optional
Optional
Optional
SERVICE PLAN CORE FEATURES
Priority Response
Within 48 hours
Preventive Maintenance
TWO Annual
Visits
ONE Annual
Visit
Training Discount
15% off
5% off
PerkinElmer Certified Parts
100% Included
100% Included
100% Included
Travel To Your Location
100% Included
100% Included
100% Included
Responsive Technical Support
100% Included
100% Included
100% Included
Six Sigma & ISO 9001 Best Practices
100% Included
100% Included
100% Included

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